Packages
The ideal solution for fully replacing IT staff
Tailor-made for companies with 10 users or fewer
For companies with high cybersecurity needs
The ideal solution for fully replacing IT staff
Help Desk
360
- Remote monitoring of workstations, servers, and security equipment
- Maintenance of workstations, servers, and network or security equipment
- User support for systems and applications
- Support for PC, Mac, mobile devices, peripherals
- Support for Microsoft 365 and Black IP 360 cloud
- Automated security updates for operating systems and applications
- Automated documentation (assets, software, local and cloud access), configuration change detection, and more
- Email encryption and protection against spam, viruses, and attacks
- Backup monitoring and management
- Security policy management
Tailor-made for companies with 10 users or fewer
Help Desk
360 Micro
All Help Desk 360 features
- Superior email protection and backup for your Microsoft 365 environment
For companies with high cybersecurity needs
Help Desk
360+
All Help Desk 360 features
- Connected cybersecurity protection applications
- Remote monitoring of network equipment
- Secure multi-factor authentication for access to workstations, servers, VPNs, or cloud applications
- Secure login management and password vault
- Protection of workstations and servers against malware, cryptolockers, and attacks
- Total protection with cloud-based connection in the office, at home, or on the go
- Ultimate protection for emails and the Microsoft 365 environment
- Training on cybersecurity and Act 25
- Preparation of new equipment
- Continuously updated security features
- Access to the incident management console
- Access to secure documentation
Support for more IT-independent businesses
Help Desk
Server
- Server administration
- Physical and virtual management of Windows servers
- Management of physical and virtual resources and equipment
- User administration
- Updating of operating systems, software, and applications according to manufacturers’ recommendations
- Maintenance of DHCP, DNS, MX, spam filtering, antivirus, and more
- Maintenance of server and access security
- Firmware updates for associated hardware according to manufacturers’ recommendations
- Escalation and alert review
- Antivirus management for servers
- Preventive intrusion monitoring and virus protection
- Support for major issues
- Backup and archive management
- Documentation updates
- Monthly activity reports
- Hardware and software inventory management
Quote
Ask for a quote to find the solution that perfectly suits your company and budget.
FAQ
Check out the FAQ section to find answers to questions that are frequently asked by our clients.