Privacy Policy


At Les Solutions BlackiP360 Inc. we attach great importance to your privacy and are committed to protecting the Personal Information we collect.

Objectives and application

This document constitutes our Privacy Policy, Data Protection and Web Privacy Notice and describes how we collect, use and disclose your Personal Information.

This policy applies to all users of the website. By deciding to browse our site, you consent to the collection and use of your Personal Information, in accordance with this policy and the laws in force regarding Personal Information.


The definitions below are intended to serve as a guide to ensure that everyone has the same understanding of terms that otherwise could leave room for interpretation:


Refers to the company’s website that links to this Policy.

Privacy incident

The consultation, use or communication not authorized by law of Personal Information or the loss of Personal Information or any other breach of the protection of such Information.

A confidentiality incident can therefore take several forms: intrusions by a third party into an organization’s computer system, ransomware attack, loss of data caused by a virus or by a computer flaw, extraction of data by an employee or a person not authorized, etc.

Personal information

Any Information that concerns an individual and allows, directly or indirectly, to identify him, such as a name, geolocation data, an online tracking identifier or one or more characteristics relating to the physical, physiological, mental, economic, cultural or social status of that individual.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose :

  • For service presentations
  • For statistics
  • To achieve our business goals
  • To send you marketing communications
  • To improve our various services
  • To prevent any cybersecurity incident and/or fraud

Types of Information We Collect

Personal data we collect:

  • Name, address and telephone number
  • Geolocation
  • Etc.

Data Collected Automatically

When you visit and use our site, we may automatically collect and store the following information:

  • IP address
  • The pages you visit
  • The date and time you access these pages
  • Place
  • Hardware and software details
  • Links a user clicks while using the site
  • Content that the user consults on your site
  • Information collected by Google Analytics or other WEB data collection tools

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

  • First and last name
  • E-mail
  • Phone number
  • Autofill data
  • Position
  • company name
  • Answers to questionnaires

This data may be collected using the following methods:

  • Account registration
  • Answers to questionnaires
  • Navigation cookies

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without informing you first.

Use of cookies

On our website, we use Google Analytics. This is a tool for analyzing the traffic and use of our website allowing us to improve the experience offered on it and the tools found there. Google Analytics uses cookies to analyze your activities on the site.

For more details on how the Information or data collected is used by Google, we invite you to consult the Google Privacy Policy and Terms of Service. You can also disable the sending of your activity data to Google Analytics by installing the browser add-on provided for this purpose.

Persons to whom we may communicate your Personal Information

We may disclose your Personal Information to third parties or service providers for the purposes mentioned above or as set forth in this policy. We will not sell or rent your Personal Information to third parties or trade Personal Information with third parties. However, we may disclose Personal Information when permitted or required by law.

The categories of service providers with access to your Personal Information include service providers engaged to:

IT support

Website hosting

If you wish to obtain more information about our service providers, please contact the Personal Information Protection Officer whose contact details are listed below.

Protection of your Personal Information

We make sure to take all the necessary security measures to protect the Information we collect, and we keep it for a period that complies with our legal obligations and only for the necessary purposes.

Some situations are beyond our control and a cybersecurity incident involving data leakage could still occur. By browsing our website, you consent to such a possibility and acknowledge that we cannot be held responsible for any damages that may arise in the event of an incident.

Your consent

Your consent may be express or implied, depending on the circumstances and the sensitivity of the Personal Information in question. In general, we ask for your consent at the time of collection and if we want to use your information for a purpose for which you did not consent at the time of collection, we will obtain it before using your Personal Information.

By accepting this Policy, you consent to the collection of your Personal Information by the company. You also understand that you can at any time, upon request, be informed of the Personal Information collected about you, the categories of people who have access to this Information within the company, the retention period of this Information, as well as the contact details of the Personal Information Protection Officer, if necessary.

How long we store personal data

When the purposes for which personal information was collected or used are achieved, we will destroy or anonymize your personal information, subject to a retention period provided for by law.

How we protect your personal data

To ensure the security and confidentiality of our users’ personal data, we have implemented state-of-the-art security measures. These measures include SSL encryption and hashing techniques to secure data transmissions, as well as firewalls and security protocols to protect against unauthorized access. All data stored in our system is strictly protected and can only be accessed internally.

While we take all reasonable precautions to ensure that our user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

Your rights over your Personal Information

At any time, you can make a request to the Personal Information Protection Officer to:

To have access to the Personal Information that we have collected about you

To withdraw your consent to the collection, communication and storage of your Personal Information

To ask us how your personal data was collected by the company

In some cases, we may refuse to provide you with the Personal Information requested or we may redact (black out) certain information from the documents we provide to you.

Personal Information Protection Officer

For any request for access, questions, request for information or to report an incident, we invite you to contact the Person in charge of the protection of Personal Information, Mr. Martin de Tonnancourt, at the following coordinates:

Postal address: 2706, rue Michelin, Laval (Québec) H7L 5Y1, for the attention of the Personal Information Protection Officer

Phone: 1-450-686-1113


Once your request has been sent, we will respond to you no later than 30 days from the date of receipt of your request at the contact details indicated above.


We reserve the right to modify this policy when required. When we make changes to this policy, they will take effect immediately.