You can count on us.
Peace of mind guaranteed
Problems with a Mac, Windows, or an iPhone? Not getting emails? Email server or service down? From the smallest problem like displaying a PowerPoint presentation to larger challenges like server migration, environment virtualization, and network performance problems, we’re there to help. No matter what issues you’re facing, we’ll make sure your systems are efficient, accessible, and perfectly suited to your needs.
What’s in it for you?
We’re not just a supplier, we’re your business partner. Solving computer problems is our favourite pastime. And helping you work faster and better is what we’re all about.
Increased productivity
Trusting specialists to handle your IT needs is great for productivity. You benefit from skills you don’t have in-house. You make sure your resources are focused on your business and your growth. And you keep everything running smoothly.
Savings
By investing in the right technologies, taking advantage of expert advice, keeping your hardware in top condition, and outsourcing your technical support, you can lower your costs. It means you save on staffing, tools, and equipment.
Accessibility and availability
We have a full team of resources available to support you. They’re just waiting to hear from you! Even better, they’re ready whenever works for you. Get fast, clear, helpful answers.
Maximum security
By counting on our technical support, you’re reducing your technological risks. We pride ourselves on our extensive IT knowledge, we follow the best practices, and we adhere to the strictest standards. Your data and systems stay safe.
User support
Our team provides front-line technical support for users who are having issues with their software, applications, or workstations.
What kind of support do you need?
Support for servers and peripherals
If you need help with peripherals, managing your servers, streamlining your IT inventory, or handling infrastructure issues, we’re there to help.
Always there for you
We’re committed to providing top-notch service. Our technical support experts are on hand to solve any IT-related problems and help you make the most of your tools, workstations, systems, peripherals, and networks.
For other issues
Ticketing portal
24/7
Submit your requests to our support team through our ticketing portal, where you can quickly get help if you’re having technical difficulties.
For other issues
Phone
Monday to Friday, 7 a.m. to 5 a.m.
Submit your requests to our support team directly by phone.
For emergencies
Phone
24/7
Call our emergency line for an immediate response.
Our experts are there to support you
- Migrating email services to Microsoft 365 or Google
- Server or application version updates (SQL, etc.)
- Hardware upgrades: workstations, laptops, servers, storage area networks (SANs), backup units, and more
- Infrastructure upgrades: networking, advanced Wi-Fi, firewalls, virtual private networks (VPNs), and more
- Server, workstation, and mobile device backups
- Server and cloud service backups: Azure, Amazon, Active Directory, Microsoft 365, Google Workspace, and more
- Disaster recovery (DR) setup
- Deployment of appropriate security solutions
- Network and security audits for cyber insurance
- Consultations
- And more
Additional services
- Voice over Internet Protocol (VoIP) installation and support
- Programming to optimize tools: adding or developing an intranet service or application modules
Quote
Ask for a quote to find the solution that perfectly suits your company and budget.
Packages
We provide tailor-made services and security through different packages. Figure out which is right for you.
FAQ
Check out the FAQ section to find answers to questions that are frequently asked by our clients.