Reviews · BlackIP 360

BlackIP 360 reviews: what our clients say

Before you hand your IT to a team, you want to know how it works. Here are the reviews left on Google, shown as written, and what our clients told us in our satisfaction survey.

They trust us

Clients who agreed to be named

We only name current clients who have given us permission.

Google reviews

What our clients write on Google

The reviews below are copied from our Google listing, unedited and in their original language. Authors are shown by first name and last initial.

5 / 5Google review

“They are the best in the business! They have always found a way to resolve my issue.”

Erik B.
Review posted on Google
5 / 5Google review, in French

« Blackip360 est responsable de nos TI depuis plusieurs années

Nous sommes plus que satisfait

Grace à eux et à leur vision … notre choix d’applications nous a permis de passer en télétravail très facilement lorsque la pandémie est arrivée

Beaucoup de discussions et d’améliorations sont également apportées en continue pour la Cybersécurité

Bravo à Martin Detonnancourt d’avoir monté cette belle équipe »

Alain L.
Review posted on Google · in short: BlackIP 360 has run their IT for years, made remote work easy when the pandemic hit, and keeps improving their cybersecurity.
5 / 5Google review, in French

« Je recommande vivement cette entreprise à toute personne cherchant un accompagnement informatique de qualité, professionnel et bienveillant. Tous les membres de l’équipe BlackIP 360 savent répondre aux besoins de leur clients avec expertise et d’une écoute attentive. C’est un réel plaisir de collaborer avec des professionnels qui allient compétence et humanité. Merci BlackIP 360 ! 🙂 »

Maude
Review posted on Google · in short: highly recommends the team for quality, professional and caring IT support.
5 / 5Google review, in French

« Meilleur compagnie ever je n’es jamais eu un aussi bon service nul part ailleurs »

Kevin B.
Review posted on Google · in short: the best service he has had anywhere.
5 / 5Google review, in French

« Les vrais pro de l’informatique ! »

Simon S.
Review posted on Google · in short: true IT professionals.

Are you a client? Leave us a Google review. It helps other businesses get to know us.

Satisfaction survey

What our clients highlight

Points gathered from current clients through a satisfaction survey. Each client chose to be named or to remain anonymous.

5 / 5Client for more than 5 years

Highlights the team’s resourcefulness and fewer IT interruptions since we took over.

Alain Charpentier
Protech
5 / 5Client for more than 5 years

Values access to experts for complex cases, an overall view of the business and support from qualified people.

Bertrand Bisaillon
Enseignes Barbo inc.
Anonymous

Points to the team’s human touch and an intervention made before any impact, on a core network device.

Current client
Identity not disclosed
Anonymous

Values the speed of action and the quality of the follow-up tools.

Current client
Identity not disclosed
“Something happened with our core network switch, and before anyone had even woken me up, a technician was already on it and called me with an update on where the troubleshooting stood.”
IT manager
Current client, anonymous at their request · translated from the French survey answer

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