Business phone systems · Quebec businesses

Business phone systems: never miss a client call again.

A phone system that follows your people at the office, at home or on the road, with your business number, and costs compared with your current bill before we recommend anything.

Your numbers kept · a planned switchover
Équipe de travail autour d'une table, plusieurs ordinateurs portables ouverts
What you gain Calls from anywhere Your numbers kept Automated attendant Local support
The real problem

A missed call can be a lost client

Ageing phone systems struggle with hybrid work, and a call nobody picks up can cost you an opportunity.

01

Calls don't follow your people

Working from home or on the road, nobody gets the office line.

02

A rigid system

Adding a line or changing a forward means calling the provider.

03

Lost calls

No queue, no tracking: you don't even know what you missed.

04

An opaque bill

Rental and long-distance charges that are hard to explain.

What it actually costs

The phone is still your clients' front door

Before it is a technical system, your phone is a client experience.

Lost opportunities

A client who gets no answer often calls the next competitor.

An amateur image

Botched transfers and full voicemail boxes leave a poor impression.

Wasted time

Your teams pass messages along instead of serving clients.

Properly set up, the phone system disappears: calls reach the right person.

Our solution

A modern phone system, set up and supported locally

Two options: our hosted VoIP phone system, running on our own Yeastar server, or Teams Phone if your teams work in Microsoft Teams. Either way, we design how your calls are routed, we move your numbers and we stay available for adjustments.

Calls wherever you are

Computer, mobile or desk phone: the same business number everywhere.

Mobility · Remote work · Teams

Smart call routing

Automated attendant, queues and business hours set up around your needs, with a console to make your own adjustments.

Attendant · Queues · Hours

Moving your numbers

Your existing numbers are transferred to the new system (number porting), with a planned switchover.

Number porting · Migration

Or Teams Phone

If your teams live in Microsoft Teams, we can set up Teams Phone instead, so they call from Teams.

Microsoft Teams · Teams Phone
Before we propose a system

What we look at before recommending anything

A good phone system is designed from your calls, not from a catalogue. We go through these six points with you.

01

How your calls flow

Who answers, at what times, and where calls go when nobody is available.

02

Your numbers

How many there are, with which provider, and whether they can be transferred (number porting).

03

Your current contract

End date, cancellation fees, rented equipment: what decides the right time to switch.

04

Your mobile staff

Who works remotely or on the road, and which device each person wants to answer on.

05

Your network

Call quality depends on your Internet link and office network: we check them before any switchover.

06

The tools you already use

Microsoft 365, Teams, business software: what points to our hosted system or to Teams Phone, and what it means for licences.

Why BlackIP 360

A provider who also understands your IT

VoIP depends on your network. Because we also manage it, we check network quality before the migration, which prevents a lot of call problems.

Book a discovery call (30 min)
Local presence
Terrebonne, Lanaudière, Laval and Greater Montreal: a team that can come to your office.
Support terms in writing
Service terms documented before we start, not promised over the phone.
A human, bilingual team
You deal with people who know your file, in English or in French.
Phones and network together
The same team handles your phone system and the network it depends on.
How it works

A phone migration in four steps

The switchover is prepared: we never cut your main line blindly.

01

Call review

We understand who receives what, when, and what needs to improve.

02

System design

We set up the attendant, queues, business hours and forwarding.

03

Number porting

We transfer your numbers and validate network quality before the switchover.

04

Training and adjustments

We train your teams and fine-tune the setup during the first weeks.

Our commitments

Clear commitments, from day one

No forced dependency: a written scope, documented service terms and full transparency.

Scope and cost defined up front
You know what is included, and what is not, before we start.
One point of contact
Someone who knows your setup end to end.
Documentation you own
Your numbers, your configuration, your documentation: they stay yours.
FAQ

Your questions, answered

As a rule, yes: number porting lets us transfer them. We check each number and plan the switchover with you, at the time that least disrupts your clients.

Let's review your business phones

Calls going missing, a contract coming up for renewal, a team working remotely: a 30-minute conversation to understand how your calls flow today and what could be improved.

30 minutes · no commitment · an expert, not a salesperson