Managed IT services · Quebec businesses

Hand your IT to a team that answers for it.

Monitoring, support, security, updates and vendor management — your entire IT environment taken care of, for a predictable monthly fee.

Written scope · fixed monthly fee · no commitment
Bureau ouvert lumineux, plusieurs personnes à leur poste de travail
What we take on 24/7 monitoring User support Security and backups Vendor management
The real problem

IT managed in spare moments always ends up costing more

As long as nothing breaks, everything seems fine. The problem is that nobody is watching — and decisions get made under pressure.

01

Reactive management

Action happens only after something breaks, never before.

02

Blind spots

Unverified backups, missed patches, inactive accounts still active.

03

Unpredictable costs

Hourly billing spikes exactly in the months that already went badly.

04

Too many vendors

Everyone points at someone else, and you end up coordinating.

What it actually costs

The absence of management is paid in downtime

IT left to itself drifts slowly, then fails all at once.

Production stops

A few hours of downtime cost more than a year of prevention.

Needless exposure

Security incidents hit poorly maintained environments first.

No medium-term view

You can't plan investments without a reliable picture.

Managed IT turns an unpredictable expense into a controlled cost.

Our solution

End-to-end IT management, with one accountable partner

We become your IT department: daily operations, security, planning and vendor coordination.

Daily operations

User support, endpoint, server and account management.

Helpdesk · Endpoints · Servers

Proactive monitoring

Alerts, patching and preventive maintenance to avoid avoidable outages.

Monitoring · Maintenance

Security and continuity

Verified backups, controlled access and a clear recovery plan.

Backups · Security · Continuity

Governance and budget

Reporting, review meetings and a roadmap to plan your investments.

IT administration · Reporting · Planning
What you gain

Stable, predictable IT

You stop thinking about your IT — that's the point.

A fixed monthly cost

Budget without unpleasant surprises.

Fewer outages

Prevention brings incident volume down.

One accountable partner

No more finger-pointing between vendors.

A complete team

Support, network, cloud and security included.

A clear picture

Regular reporting in business language.

Peace of mind

Someone watches your environment continuously.

Why BlackIP 360

Managed IT without forced dependency

Your documentation and access belong to you. We want you to stay because the service is good, not because leaving is hard.

Book a discovery call (30 min)
Local presence
Based in Terrebonne, serving Greater Montreal on site.
Data hosted in Quebec
Our private cloud is hosted here, not elsewhere.
Bilingual by default
Your English-speaking and French-speaking staff get the same service.
A 360° view
Support, infrastructure, cloud and Microsoft, never in silos.
How it works

A controlled transition, in four steps

Taking over an existing environment is routine for us — and we do it without interruption.

01

Discovery call

We map your context, your pain points and your business goals.

02

Audit and baseline

We document what exists and quantify the risks worth fixing first.

03

Transition

We take over in stages, with clear communication to your teams.

04

Management and improvement

Daily operations, reporting and a roadmap reviewed regularly.

Our commitments

Clear commitments, from day one

A written scope, defined response times and documentation that stays yours.

Scope and cost defined up front
Including what is not covered.
A single point of contact
Someone who knows your environment end to end.
Documented exit path
Leaving is planned, just like onboarding.
FAQ

Your questions, answered

Support answers requests. Managed IT adds monitoring, security, preventive maintenance, documentation and planning — full management with clear accountability.

Let's see whether managed IT is right for you

30 minutes to understand your situation and tell you honestly what would serve you best — even if it isn't us.

30 minutes · no commitment · an expert, not a salesperson