Managed IT services in Montreal: hand your IT to a team that is accountable for it.
Monitoring, support, security updates, backups and vendor management: we take care of your whole IT environment, for a predictable monthly cost.
IT managed in spare moments ends up costing more
As long as nothing breaks, everything seems fine. But nobody is keeping watch, and when something does go wrong, decisions get made under pressure.
Reactive management
Someone steps in only once something has broken.
Blind spots
Unverified backups, missed patches, accounts of former employees still active.
Unpredictable costs
Hourly invoices spike in exactly the months that already went badly.
Too many vendors
Everyone points at someone else, and you end up coordinating.
No management means more downtime
Left alone, small IT problems pile up until something fails.
Work stops
A few hours of downtime often cost more than the prevention that would have avoided them.
Needless exposure
Missed patches and forgotten accounts leave doors open.
No medium-term view
You can't plan investments without a reliable picture.
With managed IT, your IT costs become a monthly amount you can plan for.
All of your IT, managed by one accountable team
We become your IT department: daily operations, system security, planning and vendor coordination.
Daily operations
User support, workstation, server and account management.
Monitoring and prevention
Alerts, patches and preventive maintenance, so avoidable outages don't happen.
Security and continuity
Verified backups, controlled access and a clear recovery plan.
Planning and budget
Reports, review meetings and a roadmap to plan your investments.
Eight things to check before choosing a managed IT provider
Two quotes can only be compared at equal scope. Whatever the provider, us included, ask for a written answer on each of these points.
Scope
What is managed (workstations, servers, network, Microsoft 365, backups, vendors) and what is not, in writing.
Response times
A written response time for each level of urgency, and a clear definition of what counts as urgent.
Hours covered
When support answers, and how to reach someone outside those hours.
Projects
What the monthly amount covers, and what is quoted separately: replacements, migrations, office moves.
Backups
What is backed up, how often, where, and how restores are tested.
Documentation and access
Who owns them, where they are kept and how they are handed over to you.
Follow-up
The reports and meetings planned to review the situation and plan investments.
End of the agreement
Notice period, handover of access and documentation, and help moving to another provider.
Managed IT without forced dependency
Your documentation and access belong to you, so the only reason to stay with us is that the service is good.
Book a discovery call (30 min)A controlled transition, in four steps
Taking over an existing environment is part of our routine: we do it in stages, to keep disruption to a minimum.
Discovery call
We map your context, your pain points and your business goals.
Audit and baseline
We document what exists and identify the risks to fix first.
Transition
We take over in stages, keeping your teams clearly informed.
Management and improvement
Daily operations, reports and a roadmap reviewed regularly.
What you can count on from day one
Everything is written down before we start, and nothing ties you to us beyond the agreement.
Your questions, answered
Let's see whether managed IT is right for you
30 minutes to understand your situation and tell you what would serve you best, even if it isn't managed IT.