Introduction

At Les Solutions BlackIP 360 inc., we place great importance on your privacy and we are committed to protecting the Personal Information we collect.

Purpose and scope

This document constitutes our Privacy Policy, our data protection policy and our web privacy notice. It describes how we collect, use and disclose your Personal Information.

This policy applies to every user of the Website. By choosing to browse our site, you consent to the collection and use of your Personal Information in accordance with this policy and with applicable Personal Information legislation.

Definitions

The definitions below are intended as a guide, so that everyone shares the same understanding of terms that could otherwise be open to interpretation:

Website

Means the company’s website that refers to this Policy.

Confidentiality incident

Access to, use of or disclosure of Personal Information that is not authorized by law, or the loss of Personal Information, or any other breach in the protection of such Information.

A confidentiality incident can therefore take several forms: intrusion by a third party into an organization’s computer system, a ransomware attack, data loss caused by a virus or a software flaw, extraction of data by an employee or by an unauthorized person, and so on.

Personal Information

Any Information concerning an individual that allows that individual to be identified, directly or indirectly, such as a name, geolocation data, an online tracking identifier, or one or more specific characteristics relating to that individual’s physical, physiological, mental, economic, cultural or social identity.

How we use personal data

The personal data collected on our site will be used only for the purposes set out in this policy or stated on the relevant pages of our site. We will not use your data beyond what we disclose:

For service presentations
For statistics
To achieve our business objectives
To send you marketing communications
To improve our various services
To prevent any cybersecurity incident and/or fraud

Types of Information we collect

Personal data we collect:
Name, address and telephone number
Geolocation
Etc.

Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

IP address
The pages you visit
The date and time you access those pages
Location
Hardware and software details
Links a user clicks while using the site
Content a user views on the site
Information collected by Google Analytics or other web data collection tools

Data collected non-automatically

We may also collect the following data when you carry out certain functions on our site:

First and last name
Email
Telephone number
Autofill data
Position
Company name
Answers to questionnaires

This data may be collected by the following means:

Account registration
Answers to questionnaires
Browser cookies

Please note that we collect only the data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you beforehand.

Use of cookies

We use Google Analytics on our website. It is a tool that analyzes traffic to and use of our website, allowing us to improve the experience it offers and the tools it contains. Google Analytics uses cookies that analyze your activity on the site.

For more detail on how the Information or data collected is used by Google, we invite you to consult Google’s privacy policy and terms of use. You may also disable the sending of your activity data to Google Analytics by installing the browser add-on provided for that purpose.

Parties to whom we may disclose your Personal Information

We may disclose your Personal Information to third parties or to service providers for the purposes mentioned above or as stated in this policy. We will not sell or rent your Personal Information to third parties, nor will we exchange Personal Information with third parties. We may, however, disclose Personal Information where the law permits or requires it.

The categories of service providers with access to your Personal Information include service providers engaged for:

IT support

Website hosting

If you would like more information about our service providers, please contact the Personal Information Protection Officer, whose contact details appear below.

Protection of your Personal Information

We take all necessary security measures to protect the Information we collect, and we retain it for a period that complies with our legal obligations and only for the purposes required.

Some situations are beyond our control, and a cybersecurity incident involving a data leak could still occur. By browsing our website, you accept that possibility and acknowledge that we cannot be held liable for any harm that may result from such an incident.

Your consent

Your consent may be express or implied, depending on the circumstances and the sensitivity of the Personal Information concerned. In general, we ask for your consent at the time of collection; if we wish to use your information for a purpose you did not consent to at the time of collection, we will obtain your consent before using your Personal Information.

By accepting this Policy, you consent to the collection of your Personal Information by the company. You also understand that you may, at any time and on request, be informed of the Personal Information collected about you, of the categories of persons within the company who have access to that Information, of how long that Information is retained, and of the contact details of the Personal Information Protection Officer, as needed.

How long we store personal data

Once the purposes for which personal information was collected or used have been achieved, we will destroy or anonymize your personal information, subject to any retention period required by law.

How we protect your personal data

To guarantee the security and confidentiality of our users’ personal data, we have put advanced security measures in place. These include SSL encryption and advanced hashing techniques to secure data transmission, as well as firewalls and security protocols to protect against unauthorized access. All data stored in our system is rigorously protected and is accessible internally only.

While we take every reasonable precaution to ensure that our user data is secure and that users are protected, a risk of harm always remains. The Internet as a whole can at times be insecure, and we are therefore unable to guarantee the security of user data beyond what is reasonably practicable.

Your rights regarding your Personal Information

At any time, you may submit a request to the Personal Information Protection Officer in order to:

Access the Personal Information we have collected about you

Withdraw your consent to the collection, disclosure and retention of your Personal Information

Ask us how your personal data was collected by the company

In certain cases, we may refuse to provide the Personal Information requested, or we may redact certain information from the documents we provide to you.

Personal Information Protection Officer

For any access request, question, request for information, or to report an incident, we invite you to contact the Personal Information Protection Officer, Mr. Martin de Tonnacourt, at the following coordinates:

Mailing address: 2706, rue Michelin, Laval (Québec) H7L 5Y1, to the attention of the Personal Information Protection Officer

Telephone: 1-450-686-1113

Email: RP@blackip360.com

Once your request has been sent, we will reply within 30 days of the date we receive it, at the contact details indicated above.

Changes

We reserve the right to amend this policy when required. When we make changes to this policy, they take effect immediately.

Language

This English text is a translation provided for convenience. In the event of any discrepancy, the French version prevails.